The Sanuk warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Sanuk which are past one year old from date of purchase will be evaluated on a case by case basis.
If a product is not deemed defective, it will be returned to the customer.
All packages should be sent in via a trackable method; Sanuk is not responsible for packages lost in transit that consumers have sent to them.
Returns take 1 to 3 weeks to process.